- Communities – planning and development; environmental management; community services; waste services; parks and gardens; sporting facilities; connected communities; and facilities maintenance, corporate communications, ranger services
- Infrastructure and Utilities – road works; plant fleet and workshops; water utilities; stormwater drainage; flood management; and disaster management.
- Customer and Commercial Services – customer service, Emerald Airport, Emerald Saleyards.
- Corporate Services – financial services; information services; human resources; long-term financial management; customer service and procurement, governance.